DELIVERY, EXCHANGES & RETURNS
SHIPPING
All shipments are delivered from Madrid, Spain.
In case of a return, you can request the package to be picked up or, if you prefer, you can send it to the sender's address using your own means.
| ZONE | DELIVERY TIME | SHIPPING COST |
|---|---|---|
| SPAIN - Mainland and Balearic Islands | 24 - 48 business hours |
|
|
SPAIN - Canary Islands, Ceuta, Melilla |
2 - 5 business days |
|
|
EUROPE - Portugal |
2 - 5 business days |
|
| EUROPE 1 - Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Slovakia, Slovenia, Estonia, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Romania | 3 - 5 business days |
|
| EUROPE 2 - Andorra, Vatican City, Denmark, Finland, Greenland, Iceland, Liechtenstein, Norway, Poland, Czech Republic, San Marino, Sweden, Switzerland | 3 - 5 business days |
|
| EUROPE 3 - Albania, Armenia, Bosnia and Herzegovina, Kosovo, Moldova, Montenegro, Serbia, Ukraine, Turkey | 3 - 5 business days |
|
| EUROPE 4 - Cyprus, Malta, Croatia | 3 - 5 business days |
|
| EUROPE 5 - Finland, Sweden, Czech Republic, Denmark | 3 - 5 business days |
|
| EUROPE 6 - Liechtenstein, Switzerland, Norway, Andorra, Vatican City, San Marino, Greenland, Iceland | 3 - 5 business days |
|
| EUROPE 7 - Albania, Armenia, Bosnia and Herzegovina, Kosovo, Moldova, Montenegro, Serbia, Ukraine, Turkey | 3 - 5 business days |
|
| Georgia, Gibraltar, United Kingdom, Guernsey, Jersey, Isle of Man | 3 - 5 business days |
|
| AMERICAS | 5 - 7 business days | €55 |
| MIDDLE EAST | 5 - 7 business days | €65 |
Attention: MIRTO does not pay customs fees and duties.
If the shipping country is not part of the EU, please carefully review the conditions in our Delivery and Shipping Policy.
EXCHANGES AND RETURNS
MIRTO offers exchanges and returns within 30 days from the receipt of the order. The exchange or return period may be extended during specific promotions.
No charge will be applied for exchanges or returns if the product is brought by the customer to a post office (drop-off service available in the national territory of the mainland). Collection from your home will incur an associated cost depending on your location.